Personalisation: emerging implications for the voluntary and community sector
Harlock, Jenny (2010)

Since 2008, personal budgets have been introduced for users of adult social care in England. These are aimed at increasing choice and control by giving people the means to purchase the support that best meets their needs. This paper examines the implications of personal budgets for
the voluntary and community sector, drawing attention to changes in the sector’s roles, responsibilities and relationships. However, variability in implementation means that an understanding of the precise nature and extent of implications of personalisation for the voluntary and community
sector is limited among both policy makers and practitioners.

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