Anatomy of a crisis and lessons for third sector governing boards
Leadbeater, S.R.B. (2010)


This paper analyses the key aspects of a crisis that beset an apparently effective and well-regarded third sector training provider. It describes how management responded to this crisis and assesses the efficacy of its actions. Finally – from the experience of two tumultuous years
– the article attempts to draw lessons and offer guidance on how to interpret the early signs of potentially multilayered and sometimes intractable problems that can easily lead to organisational collapse.


Published in